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HOS Survey Vendors
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CMS Approved HOS 2023 Survey Vendors

The Centres for Medicare and Medicaid Services (CMS) developed the HOS Vendor Program to establish standardized data collection to promote comparability of results across MAOs. MAOs select and contract with a CMS-approved HOS survey vendor to administer the survey using a mixed mode (mail and telephone) protocol. To become a CMS-approved HOS survey vendor, an organization must demonstrate that it has the capability, experience, and personnel to collect and report accurate HOS survey results and successfully complete the annual HOS survey vendor training. The organizations listed below, in alphabetical order, have met the requirements to administer the 2023 HOS.

Center for the Study of Services (CSS)
Alok Shrestha
1625 K St., NW, 8th Floor
Washington, DC 20006
Tel: (202) 454-3054
ashrestha@cssresearch.org
www.cssresearch.org

DataStat Inc.
Steven Weindorf
3975 Research Park Dr.
Ann Arbor, MI 48108 

Tel: (734) 994-0540, ext.193
sweindorf@datastat.com
www.datastat.com

Press Ganey
Abigail Foster
1173 Ignition Drive
South Bend, IN 46601
Tel: (800) 232-8032
AFoster@pressganey.com
www.pressganey.com


For more information about the HOS-M and survey vendor training, please contact the National Committee for Quality Assurance (NCQA) HOS Project Team (hos@ncqa.org).

                          

This page was last modified on 10/06/2023

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