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CMS Approved HOS 2023 Survey Vendors

The Centers for Medicare & Medicaid Services (CMS) developed the Medicare Health Outcomes Survey (HOS) Vendor Program to establish standardized data collection to promote comparability of results across Medicare Advantage Organizations (MAO). MAOs select and contract with a CMS-approved HOS survey vendor to administer the survey using a mixed mode (mail and telephone) protocol. To become a CMS-approved HOS survey vendor, an organization must demonstrate that it has the capability, experience, and personnel to collect and report accurate HOS survey results.

This table lists the survey vendors that are conditionally-approved to administer the HOS in 2023, including contact information for the organization’s primary contact. Conferring final approval status is contigent on survey vendors successfully completing HOS survey vendor training in May 2023.

For more information, please contact the NCQA HOS Project Team (hos@ncqa.org).

This page was last modified on 02/14/2023